Creating Ownership

One of my primary functions (and one of my favorites) as a digital innovation coach is to create, design, and facilitate professional learning experiences for educators. Sometimes this is for an entire school district, and sometimes for individual schools. Sometimes I facilitate for large groups and other times for small cohorts of educators. Regardless of the demographics, the planning process always includes creating shared ownership.

As a reflective practitioner, I realize that I can provide opportunities to learn, but those opportunities have to be attached to a shared vision. We often discuss what good professional learning can look like and how to use data to inform our decisions, but less often do we take time to actually think about and unpack the process of planning together to create ownership. Every relationship I create with districts and schools that I serve is built on the idea that we are working together to multiply our efforts rather than duplicate them. Some of the things I find important (and therefore communicate with them) are:

  • Involving leadership in the professional learning process each step along the way
  • Creating professional learning experiences with them, not doing it to them
  • Creating a culture of transparency
  • Changing and updating professional learning experiences to be in sync with the evolving needs of the school/district

When I begin a new relationship with a district or school, I always begin with a meeting to discuss their needs, the vision for the project and beyond, and what they want for their educators and students. These meetings range from phone calls, face to face, and video chats. I also have a shared document in Drive with an agenda and meeting notes. Like all of my agendas, these notes build on each other with the most recent meeting notes and agenda at the top. I find that by keeping the notes and agenda in one place, it’s very easy in later meeting to go back to points that we made prior. And while some meetings are more informal, having an agenda helps us to prioritize and value both each other’s time and effort. You can see an example of a meeting agenda below. 

Regardless of how we meet, I start by listening. I ask them to begin with the why. Then we move on to the who, what, and the how. Instead of beginning by asserting what I think will help them, I give them time to lay a foundational context. And what I find is that this usually leads to them feeling validated and heard.

I am very clear in telling project leaders that I will be including them in each step of the process – and more importantly, I explain to them what this can look like. For some, inclusion means communicating the what and how. For others, this means allowing them to help create content. And for some, inclusion is us facilitating professional learning together, as a team. Whatever they decide they are comfortable with, this is how we proceed. Oftentimes, we begin with simply communicating and by the end of a project we’ve created a partnership where they are creating and facilitating as well. Creating ownership and buy in for the professional learning process helps to ensure that the work is sustainable and that the enthusiasm and motivation will continue once the contract has ended. It also helps to give leadership more confidence in their efforts to provide quality learning experiences for educators.

It’s easy in the beginning stages of planning to meet and plan together, but it can be harder to continue this along the way. People get busy, situations arise, life happens. However, I am very clear, from the beginning, that I will work hard to bring us together not just before the professional learning starts, but in the interim between learning experiences. As a team, we have to share in the vision of the project, not just in the beginning, but as it evolves and we move forward. After each professional learning experience, I reach out to project leadership and set a convenient (for them) time and date to meet to discuss the participant feedback (from the previous session’s evaluation) and their changing needs. A few days before we meet, I share the updated agenda and notes with them, which always includes a two column chart with a summary of the evaluation data (GROWS) and my observations. This gives them more context for the meeting and also helps to show them how their educators are using what they learn, what they need/want moving forward, and where they struggle.

After we discuss the evaluation results and in general how the professional learning felt, we move on to visioning the next session. I come prepared with ideas and generally take the lead during this time (this is what they pay me for), but I include the leadership team in the process, listening to and considering their ideas alongside my own. Many times the professional learning session starts to take shape with activities growing out of a combination of the team’s collective creativity. This is also where, if they are interested or ready, we discuss using their capacity to facilitate activities and parts of the larger session. Not only does the leadership experience more ownership of the professional learning experience when they’re involved at this level, but this also helps to create transparency. They know what the day (session) will look like. They can prepare for and communicate this to participants with a sense of enthusiasm for what’s to come.

As we near the end of a contract, the communication doesn’t end. Even after the last professional learning day is over, I plan a final meeting with the leadership team to discuss the evolution of the project as a whole – both the GLOWS and GROWS that participants have alluded to in their feedback, the scope of the work (which often amazes them), and how they can move forward maintaining the effort and enthusiasm created by the professional learning experiences so far. We also discuss the known and identified capacity both within their team and their district or school and how they can utilize these people as leaders for the vision.

Nothing about my process is revolutionary – it’s all grounded in good communication, transparency, and team work. When working with districts and schools I always try to remember that opportunity without vision is fruitless, it causes effort to be duplicated, rather than multiplied. My goal is to focus on the question, “How are we multiplying our effort to serve educators and children?” This is what I lead with and in hopes leave the district or school considering as they move forward.

Screenshot with annotations created using Nimbus.

Rethinking PD (Part 3)

This post is Part 3 in a 3 part series that will focus on building a virtual professional learning experience that is a hybrid of face to face PD and virtual PD. In Part 3, I will reflect on the data, what I learned, and next steps in moving forward with creating this as a sustainable and scalable model of PD. You can read Part 1 here and Part 2 here.

As I discussed in both Parts 1 and 2 of this series on rethinking PD, the virtual PD day offering was born out a need to explore an alternative option for professional learning, especially in the interim between face to face PD sessions. I know that face to face can’t be matched in its ability to truly impact learners, build relationships, and offer hands on experiences. However, I am beginning to see that face to face PD is not largely scaleable and has limitations and constraints when things like adverse weather is involved. I also realize that many districts and schools we serve have a need to see me (the facilitator) and work with me more than 4 times during a school year. In order to promote sustainability, a hybrid PD model offers the opportunity to create learning experiences, meet with small groups and individuals to provide coaching, and a chance to continue to connect with learners.

While the technical side of the virtual PD day I did with this district was flawless, there is still much room for improvement. Much of the feedback is specific to the district, the specific participants, and their prior experiences with professional learning. But, it’s still important to use this feedback as a means for growth, both of the idea itself and for me professional as a facilitator and content developer.

The goal of the live sessions I facilitated during this virtual PD day was to offer a more hands on, tutorial style session without losing the focus of pedagogy. This is not an easy feat in 30 minutes or less. I found that I had to be very specific and intentional in my choice of what topics to cover and which tools and resources to feature. The evaluation data (that participants filled out at the end of the day), showed that those who attended the live sessions enjoyed having me show and tell in small groups. I only had a few people join each live session, while most of the group chose to do the work at your own pace choice sessions. These sessions were designed to allow participants choice in topic and activity, promoting more learner agency. Most of the feedback was positive concerning the topics and choice provided.

Any time I facilitate PD, I have participants do an evaluation at the end. This evaluation changes depending on the session (whether it’s the first time we meet, the last time we’re meeting, or days in between). I created a special evaluation for this virtual day that asked more directed questions about the format, platform, scaffolding, and user experience. After receiving all the evaluations, I did my normal reflective routine and assessed the feedback for glows and grows. You can read more about evaluations, glows, and grows here.

So here’s some of what the evaluations told me:

GLOWS

Great virtual learning today…very helpful and I enjoyed exploring on my own. It was helpful with doctor’s appointment because I was able to continue working and participating in class. [This is a testament to the power of virtual learning; anytime, anywhere.]

How will I find time for all the cool things I want to try??? [What a great problem to have, right!?!]

The hands on learning aspect. [When asked what was the most satisfying part of the day’s learning experience – This is a huge glow since the learning was all virtual and we were never face to face.]

Being able to choose sessions to work on in groups was helpful. [It was nice to know that allowing choice also promoted collaborative work among participants.]

I enjoyed being able to explore on my own but having Tavia available at certain times for questions. and Tavia was great and allowed for plenty of time to explore resources and work at our own pace. [This illustrates the importance of the work/drop in sessions being an actual scheduled session during the event.]

GROWS (summarized from feedback)

  • Not enough time to absorb content
  • Too much choice
  • More sessions that offer concrete, tutorial style help (live sessions with Tavia)
  • Screencasts or video tutorials for all sessions in addition to the activities and information provided
  • Activities were too dense
  • Less scheduled sessions and more work time

The grows aren’t always easy to read, especially when you’ve been working with a district and understand more about the context of why many participants feel the way they do. While I know that many of these teachers have never had day long, hands-on PD that required critical thinking and creativity, I have to view their comments and feedback with the lens of improving this virtual PD model. In other words, I can’t get hung up on the “why” of the comment itself.

From the evaluation feedback it’s clear that participants are eager for more live sessions with me (a facilitator). Most didn’t complain about the length of time of the sessions, since there was work time built in afterwards, but having the facilitator there, working with them is important to them. In considering this, I will make more of an effort during future events to schedule less sessions and make more of them live. Zoom’s limitation is that I can only run one session at a time, which has me considering collaborating with colleagues and also the prospect of using a district’s own educators to help run sessions. The idea of utilizing capacity that is already there and helping to give these educators a platform to pursue this type of leadership experience really excites me.

The feedback also reminds me that most of the time, less is more. While I focused heavily on giving my participants a lot of choice in topics, their evaluation feedback proves that many would have enjoyed less choice and longer, more focused work time. In the future, I will consider ways expand my thinking on how to gather and collect data about what specific topics they’d liked covered, rather than use previous evaluation suggestions. I am also aware of the power of video and screencasts to help participants who opt for a work at your own pace session. I thought most of the participants who consider themselves less tech savvy would attend the live sessions, while many of them ended up doing the other choices. These work at your own pace sessions weren’t scaffold enough for all learning levels, and an easy fix is adding in video, whether it’s a tutorial or just me (the facilitator) giving them clear, concise directions on how to proceed. After reviewing the feedback, this need seemed so obvious and I honestly couldn’t believe I left it out.

Even though there is much room for improvement, I consider this first attempt at a virtual PD event, customized to the school district, to be a success. As I work on this hybrid model of face to face PD and virtual learning events, I have much to consider (including all of the above). I will think about ways to not only customize, but to also use virtual events to network districts that feel isolated. I would love to be able to have two or three districts participate so that they can not only learn individually, but learn from each other. I also want to better utilize some of Zoom’s features during the live sessions – features such as breakout rooms. Another idea that I have for making these types of virtual learning experiences better for participants is to utilize their own capacity. I would love to have educators within the district leading sessions and sharing ideas with each other. Not only does this promote leadership, it also helps to build educator confidence, something we don’t talk about enough.